Shipping Policy

Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Please note that processing times may be slightly extended during launches, holidays, or high-volume periods.

Shipping Time

Estimated delivery times:

• Canada: 3–7 business days
• United States: 4–9 business days

Shipping times are estimates and may vary depending on carrier delays, weather conditions, customs processing, or high shipping volume periods.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Addresses

Please ensure your shipping information is entered correctly at checkout. We are not responsible for packages sent to incorrectly entered addresses.

Lost or Delayed Packages

Once an order has been shipped, we are not responsible for delays caused by the shipping carrier, customs, weather conditions, or lost/stolen packages. However, please contact us and we will always do our best to help.