Refund policy

Returns & Exchanges

Due to hygiene and the delicate nature of jewelry, all sales are final.

However, we want you to love your order. If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and we’ll gladly make it right.

Damaged or Incorrect Orders

To request assistance, please email us with:

• Your order number
• Clear photos/videos of the item
• A brief description of the issue

Order Changes & Cancellations

Once an order has been placed, we cannot guarantee cancellations or modifications. Please contact us as soon as possible if you need assistance.